Refund Policy

Refund Policy
Himalayan Shilajit Gummies 30-Day Money-Back Guarantee & Refund Policy

At Himalayan Shilajit Gummies, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee under the following conditions:


Eligibility for a Refund

1. Proof of Use Requirement
To qualify for a refund, customers must provide photographic evidence demonstrating consistent daily use of the product for at least 30 days from the date of delivery.
This includes clear, time-stamped photos of the product being used each day.

2. Refund Request Timeframe
Refund requests must be submitted within 35 days from the date of delivery. Requests received after this period will not be eligible.

3. Return of Unused Product
Depending on the nature of the request, we may require the return of any unused portions of the product before processing a refund. Return shipping costs are the responsibility of the customer.

4. Exclusions
Refunds will not be granted in the following cases:

  • Failure to provide photographic evidence of daily use for 30 days.

  • Dissatisfaction due to personal preference (e.g., taste, texture) rather than product efficacy.

  • Purchases made through unauthorized resellers.

  • Bulk purchases of three or more units, unless a manufacturing defect is proven.


Refund Request Procedure

To initiate a refund request, please follow these steps:

  1. Email our customer service team at support@himalayanshilajitgummies.com with the subject line:
    "Refund Request – Order #[Your Order Number]".

  2. Include the following information in your email:

    • Order number and proof of purchase.

    • Time-stamped photographic evidence of product use for 30 days.

    • A brief explanation of the reason for your refund request.

  3. Our team will review your request and, if eligible, process your refund within 10-15 business days. The refund will be issued to the original payment method used for the purchase.


Pricing & Promotions Disclaimer

  • All discounted prices, promotions, and limited-time offers are subject to change at any time without prior notice.

  • Purchasing at a discount does not entitle customers to future price adjustments or refunds based on price changes.

  • Himalayan Shilajit Gummies reserves the right to modify pricing and promotional offers at its discretion.


Dispute Resolution & Legal Protections

  • Class Action Waiver: By purchasing from Himalayan Shilajit Gummies, you agree to resolve any disputes individually and waive your right to participate in any class action lawsuit or class-wide arbitration.

  • Binding Arbitration Agreement: Any disputes arising from product use, refund policies, or pricing will be resolved through individual arbitration in accordance with the laws of the state of Alabama.


Customer Acknowledgment

By making a purchase on himalayanshilajitgummies.com, you acknowledge and agree to the terms outlined in this refund policy.

For any questions or concerns, please contact our customer service team at support@himalayanshilajitgummies.com. We are always happy to assist you.